Q. What type of customer service do you provide?
A. The customer service is second to none ...and is available to answer any and all questions about your luxury vacation. It's like having your own conciergel travel professional working with you every step of the way to ensure every vacation you plan seems effortless. Here's what members are saying...
"This is our first year as members. If this is the level of service you supply then we are over the moon with praise for you all"
I just wanted to write and tell you what a lovely holiday we had last week at the Santa Barbara resort in Tenerife, this is truly a lovely resort and perfect for families. Thank you and Denise for all you efforts booking this, and we look forward to dealing with you for our next holiday" Sue
"I wish to take this opportunity to thank all the staff for the fantastic holiday we had in Orlando & Miami this summer. The accommodation in both resorts was first class!! All the paper work, plans and arrangements went very much according to plan, which all contributed to a brilliant holiday."
D & G, Scotland
The important thing to remember is that the travel industry is regulated and any public facing travel site offering hotel pricing has a minimum rate they can publish. So no matter how many sites you search for a specific hotel room, rates will be very close in price across any website. Because we are an exclusive membership offering pricing behind a secure login, we have the ability to publish prices below those regulated by the industry. This not only gives us the ability to list lower pricing than any public facing website, it also allows us to provide members a 'best price guarantee' in the rare occasion you do find a price that is lower.
**Please contact membership » if you prefer to join with our 2 or 3 installment option. You will be able to access the full membership immediately after receipt and deposit of the first installment.. Our 99-Year (transferrable) LIFETIME Membership requires a One-Time Initiation fee of $3,250 with an annual concierge services renewal of $250. We understand that life's circumstances can change. Yes, your membership is easily transferred.
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